Service

Pre-Sale

Gopromo focuses on customized services for brand promotion peripheral products. It can provide one-stop solutions from product selection to solution design according to customers' brand marketing needs, budgets and application scenarios.

Our professional team will combine market trends and brand tonality to recommend suitable peripheral product types (such as promotional gifts, corporate customized supplies, event souvenirs, etc.) and provide personalized design suggestions.

Customers can provide brand VI materials, design requirements or samples, and we will provide free 3D renderings or physical proofing services to ensure that the product design meets the brand promotion goals. If batch customization is required, a small batch trial production can be carried out first to ensure that the process, material and printing effects meet expectations.

Sale

● Efficient delivery: Gopromo promises to plan production in advance according to order volume and production cycle to ensure on-time delivery. Support global logistics distribution, choose economic or expedited transportation solutions according to customer needs, and synchronize logistics information in real time.

● Customized follow-up: Before mass production, we will provide pre-production confirmation samples of the product, and start production after the customer signs and confirms. For OEM/ODM projects, we can provide full project management, including material traceability, process monitoring and quality sampling, to ensure the consistency of each batch of products.

After-Sale

● Quality assurance: All products come with a 12-month warranty. If there are quality problems not caused by human factors (such as discoloration of printing, material damage, etc.), we will provide free return and exchange services or reissue accessories.

● Long-term cooperation support: For long-term cooperative customers, you can enjoy bulk order discounts, free design iterations and inventory management services. The after-sales team responds to consultations 24 hours a day, providing product usage guidance, replenishment plans and extended suggestions for brand promotion scenarios.

Customized project continuation: For the entire set of brand promotion projects, we can provide subsequent product iteration support, such as seasonal theme product updates and continuous supply during the activity cycle, to help the brand's long-term marketing layout.

Core Service Supplement

● OEM/ODM customization: Supports full-process customization services, including product mold opening, packaging design, brand LOGO printing (silk screen printing/hot stamping/embroidery, etc.), and can accept orders with flexible minimum order quantity (MOQ).

● Wholesale and complete solutions: Provide wholesale price discounts for customers such as corporate procurement and event organizers; at the same time, it can undertake "complete brand promotion product solutions", one-stop integration of multiple categories of peripherals (such as stationery, clothing, household items, etc.), unify brand vision, and improve promotion efficiency.

If you need to know more about customized cases or obtain exclusive solutions, you can contact our business team to make an appointment for a sample experience or factory visit (support online/offline docking).